How b-line Revolutionized Security, Visitor Management, and Automation at the PIER

By integrating smart solutions into a single platform, b-line enhanced operational efficiency and delivered a seamless tenant experience.

B-Line fills a need for The PIER like no other product can. Between visitor management and rook booking, B-Line fills this need across one platform where normally it would take minimum two if not more. Their customer service is top-notch and always eager to resolve issues.

Ryan Grant
Operations Manager The PIER at Halifax Seaport
The Halifax Port Authority’s PIER at Halifax Seaport, a 30,000-square-foot innovation hub, faced a significant challenge: enhancing security, improving visitor management, and incorporating smart building features to automate workflows. The objective was to achieve seamless operations based on occupancy while providing personalized services to tenants, boosting their overall experience.
Challenge
As a thriving innovation hub, PIER needed to manage various processes, including visitor access, security protocols, and building management. This required a solution that could streamline these operations without compromising the personalized experience of their tenants. Traditionally, this would necessitate multiple platforms working in parallel, complicating management and increasing inefficiencies.
Solution
PIER turned to b-line, a platform that consolidates visitor management and room booking into a single, easy-to-use system. The b-line platform was tailored to automate workflows based on occupancy, enhancing both security and operational efficiency while providing personalized services for tenants.

Key aspects of the b-line solution include:

Visitor Management: The platform allows seamless tracking and managing of visitors, boosting security and improving the overall visitor experience.

Room Booking: B-line simplifies room bookings, helping tenants and management coordinate space usage effortlessly.

Automation Based on Occupancy: By monitoring occupancy data in real time, the system adjusts building operations, such as lighting, heating, and cooling, to enhance energy efficiency and tenant comfort.
Results
PIER at Halifax Seaport significantly enhanced its operational capabilities. The b-line platform allowed PIER to automate key processes, saving time and reducing the need for multiple platforms to handle various tasks. This improved not only efficiency but also tenant satisfaction through personalized service offerings.

B-line provided PIER at Halifax Seaport with a comprehensive solution that transformed the way they managed security, visitors, and building operations. By integrating multiple functions into one platform, b-line has allowed PIER to focus on what matters most: innovation and tenant satisfaction.
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